New Media Marketing Campaign Success Story Essay

Dove was one of the biggest global brands introduced and owned by Unilever since 1957. Dove started its life as a beauty soap bar that was clinically proven to be milder for dry, sensitive skin than other leading soaps: half of women have dry skin. Dove provides a wide range of cleansing and personal care products that make a genuine difference to the condition and feel of consumer’s skin and hair. Some products of Dove include; antiperspirants, deodorants, body washes, beauty bars, lotions and moisturizers, hair care and facial care products. During the 1990s, the group began to extend the brand across the complete personal care spectrum, and Dove now encompasses a wide range of products from bar soap to shower gel, and from deodorants to shampoo-conditioners. Dove has attracted widespread media attention since 2004 for its marketing. A new line of Dove for Men products was launched in 2010. Over the last few years, Dove has focused on delivering products that inspire women to enjoy their own beauty and individuality. As part of our Campaign for Real Beauty, the Dove Self-Esteem Fund (DSEF) demonstrates our commitment to the brand’s mission ‘to make more women feel beautiful every day, by widening today’s view of beauty and by inspiring women to take great care of themselves.’ The DSEF aims to educate and inspire young girls through a series of tools and workshops which ultimately protects and nurtures their body-related self-esteem and enables them to become fully realized adults. Campaign Introduction Dove Campaign for Real Beauty is campaign that focused not on the product, but on a way to make women feel beautiful regardless of their age and size. The point behind the campaign is to celebrate the natural physical variation embodied by all women and inspire them to have confidence to be comfortable with themselves. The launched campaign featured normal women of different shapes and sizes viewed in a number of ways’ one was approaches in the street another answered an ad which was placed in a local newspaper. The Dove Campaign for Real Beauty is a global effort that is intended to serve as a starting point for societal change and act as a catalyst for widening the definition and discussion of beauty. The campaign supports the Dove mission: to make women feel more beautiful every day by challenging today’s stereotypical view of beauty and inspiring women to take great care of themselves.† In addition to changing women’s view of their bodies, Dove also aimed to change the beauty market. In an industry where the standard of beauty is often a size two blonde supermodel, Dove distinguished itself by using models that ranged from size six to fourteen. CRFB abandoned the conventional cynical method of portraying â€Å"perfect† women as beauty role models. Main goals of the online campaign were to bring awareness to the new product line, generate debate about the definition of beauty, receive media attention, gain market coverage allow consumer interaction with the brand, and call to join the self-esteem program partnership. . Type of New Media Used Website Through Dove’s website, the public is able to gain more insights about the campaigns. The Dove Self-Esteem Fund was developed as part of the Dove Campaign for Real Beauty to help free the next generation from self-limiting beauty stereotypes. We have already helped over 5 million girls and we invite you to play a role in supporting and promoting a wider definition of beauty. Dove Self-Esteem Fund – Girls Only Interactive Self-Esteem Zone (Appendix 1.3) allows the public to do everything from take interactive quizzes, creating their own online magazine to get a reality check in art of image manipulation. Furthermore, they created a viral video (Appendix 1.4) – Evolution, showing the transformation of a normal looking girl into a stunning model and posted it on the website. Visitors can access new self-esteem building tools, take part in interactive self-esteem activities and join self-esteem discussion boards. Facebook As consumers nowadays are getting more IT savvy, the Dove Facebook page (Appendix 1.1) generally attracted 3,688,330 people liking it. From the page, Dove not only educates the campaign to the public, it also engages the public and users of Facebook to communicate with them. Dove has done so through the interactive panels (Appendix 1.1), where they asked â€Å"What does real beauty mean to you?† From there, the public will post their response or view up the wall of the page. The Dove Facebook page is able to reach mass audience of different languages and culture as they allow visitors to pick their current country and language choices. Thus, even if the visitor is not English speaking, they will still be able to understand the information stated on the page. YouTube YouTube is a social media platform that allows feedback from its viewers. By using YouTube, Dove has stimulated its customers to get involved by telling their own opinions about beauty concept. That helps the campaign more and more successful and well-known. With YouTube, Dove can also measure the effect of their campaign via the number of viewers. They created viral video and placed it on the CFRB website, the video – Evolution, shows the transformation of a normal=looking girl into a stunning model and it became a hot throughout YouTube by the name; Dove Evolution Video, 2006. Dove’s â€Å"Evolution† video (Appendix 1.2), which won both a Film Grand Prix and Cyber Lion (A Grand Prix for cyber-marketing) at the 2007 Cannes Lion International Advertising Festival, takes a different approach. By highlighting the extent to which pictures of models are often modified and retouched in advertisements, this video point out the unrealistic nature of many models’ appearances. Showing how much a model’s appearance can change from its natural state at the beginning of a photo shoot, thanks to make-up, stylists and computers, â€Å"Evolution† is intended to challenge women not to accept a type of beauty that is unrealistic and attainable only through the use of editing and retouching Conclusion Result of the Campaign Through the campaign, results stated that the campaign has been shown on over 25 major TV channels and in more than 800 articles in opinion leading newspapers as well as in popular women’s magazines. In the first six months of the campaign, sales of Dove’s firming products increased 700% in Europe and in the United States, sales for the products in the advertisements increased 600 percent in the first two months of the campaign. In 2004, the first year of the campaign, global sales surpassed $1 billion, exceeding company expectations. Dove’s public relations company built in news coverage for Asia with the Dove â€Å"models† appearing in 618 different newspaper clippings with a circulation of 139 million. By the end of 2005, sales in the Asian-Pacific market increased from 19 percent to 26 percent. In the United States, the campaign got free advertising space from media coverage on national television shows reaching 30 million daytime television viewers. These shows included The Oprah Winfrey Show, which included the campaign everyday for a week, The Ellen DeGeneres Show, The Today Show, The View and CNN. â€Å"Evolution† the viral video and the most famous execution of the campaign to date had global impact. The viral has been viewed more than 15 million times online and seen by more than 300 million people globally in various channels of distribution, including news coverage, by the estimation of Ogilvy Chairman-CEO Shelly Lazarus. Dove and Ogilvy have won awards for this campaign. These include the two Grand Prix Cannes Advertising Awards in 2007. This is an unprecedented number of awards to win. â€Å"Evolution† the viral won Film Grand Prix and a Cyber Grand Prix. Dove won a silver IPA for effectiveness with the campaign. In 2006 it was awarded a Grand EFFIE, which honors the most significant achievement in marketing communications effectiveness. Individual Opinion The success of the Dove campaign has been its agility in bypassing traditional mainstream media and entering popular culture through new media. Dove used YouTube to ask their consumers to help create the Self-Esteem Campaign. To get things started, Dove posted a fast-motion, one-minute film entitled, â€Å"Dove Evolution,† which races through the cosmetic artistry and Photoshop â€Å"plastic surgery† that ultimately transforms a model’s features into an ethereal face that then appears on a billboard. The film ends with the tag line: â€Å"No wonder our perception of beauty is distorted.† The YouTube Dove film has been viewed over three million times and has brought more attention to the Campaign for Real Beauty. Dove’s message and story then migrated to the entertainment media. The spot played on TV shows such as â€Å"Ellen,† â€Å"Entertainment Tonight† and â€Å"The View.† Dove, the brand with a point of view, now had customers with a point of view. The Dove Campaign opened marketer’s eyes to the importance of global consistency. The internet makes it easier for people to connect the dots and to share information. With the internet giving the consumer a voice and allowing user-generated media to have a real impact on our culture, marketers should be able to recognize this and realize how much power the consumer now holds.